01
Introduction
Welcome to TESMAG. These Terms of Service (the “Terms”) govern your access to and use of the TESMAG website, products, and services. By browsing our store or placing an order, you agree to these Terms in full.
Please read them carefully. If you do not agree with any part, you should discontinue use of our website and services.
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Acceptance of Terms
By creating an account, placing an order, or interacting with TESMAG content, you confirm that you are at least 18 years old and capable of entering a binding agreement.
We may update these Terms periodically. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.
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Products & Services
TESMAG designs and curates premium aftermarket accessories for Tesla vehicles. While we strive for absolute accuracy in product descriptions, images, and specifications, minor variations may occur.
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Orders & Payments
When you place an order, you submit an offer to purchase. Orders are confirmed only once payment is fully processed and an order confirmation is issued.
We accept major credit cards, Apple Pay, Google Pay, and select buy-now-pay-later providers. All transactions are processed in USD unless otherwise stated.
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Pricing transparency
Taxes, duties, and shipping fees are calculated at checkout. The total presented before payment is the final amount charged.
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Shipping & Delivery
Orders typically ship within 1–3 business days. Standard delivery within the contiguous United States arrives in 3–7 business days; international delivery times vary by region.
Risk of loss transfers to you upon delivery. We are not responsible for delays caused by carriers, customs, or events outside our reasonable control.
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International orders
Customers are responsible for any import duties, taxes, or fees imposed by the destination country.
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Returns & Refunds
We offer a 30-day return window for unused items in original packaging. Refunds are issued to the original payment method within 5–10 business days of receiving the returned product.
- cancelCustom or personalized items are non-returnable.
- cancelInstalled or used products may be denied a refund.
- check_circleReturn shipping is the customer's responsibility unless the item arrived defective.
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Refund limitations
Original shipping fees are non-refundable, and a restocking fee may apply to oversized accessories.
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Warranty Disclaimer
TESMAG provides a limited manufacturer's warranty on most products as stated on each product page. Outside of this explicit warranty, products are sold “as is” without further express or implied warranties.
We disclaim, to the maximum extent permitted by law, any implied warranties of merchantability or fitness for a particular purpose.
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Intellectual Property
All content on this site — including logos, text, graphics, photography, and software — is owned by TESMAG or its licensors and protected by intellectual property laws.
You may not reproduce, redistribute, or create derivative works without prior written permission.
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User Responsibilities
- check_circleProvide accurate account and shipping information.
- check_circleKeep your login credentials confidential.
- check_circleUse the site lawfully and respectfully.
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Prohibited Activities
You agree not to misuse the TESMAG website or services, including but not limited to: attempting to gain unauthorized access, transmitting malware, scraping content, or engaging in fraudulent transactions.
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Privacy & Data Usage
Your use of TESMAG is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
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Limitation of Liability
To the fullest extent permitted by law, TESMAG shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the site or products.
Our total liability for any claim will not exceed the amount you paid for the product in question.
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Installation responsibility
TESMAG is not liable for damage caused by improper installation. Professional installation is recommended for complex accessories.
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Third-Party Services
Our site may contain links to third-party websites or integrate third-party tools (payment processors, analytics, shipping). We are not responsible for the content, policies, or practices of these providers.
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Termination of Services
We may suspend or terminate your access to TESMAG at our discretion if you breach these Terms or engage in conduct harmful to the platform or other customers.
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Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any dispute shall be resolved exclusively in the courts located in Los Angeles County, California.
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Contact Information
Questions about these Terms? Reach out to our legal team at legal@tesmag.com or write to TESMAG, 1200 Innovation Drive, Los Angeles, CA 90001.